Terms of service

By using the website you are confirming that you are 17 years old or over,

or if you are under 17 then you are using it with the consent of a parent or guardian.

Access to our Website

We will do our best to ensure that the availability of our website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Occasionally your access to the website may be suspended or restricted to allow for repairs,
maintenance or the introduction of new features and services.

Searching Technology

Apart from bona-fide search engine operators and use of any search facility provided on the
and Website, no person may use or attempt to use any technology or applications
(including web crawlers, robots or web spiders) to search, collect or copy content from the Website for any purpose whatsoever, without the prior written consent of Tracie's Fashion Jewellery

License For Website Access

We grant you a limited license to access and make personal use of our website,
but not to download or modify it, or any part of it,
unless you have our express written consent. This license does not include any resale or commercial
use of the website or its contents; the collection and use of any product listings, descriptions or prices;
any derivative use of the website or its content; or the use of data mining, robots,
or similar data gathering and extraction tools.

Neither this website nor any portion of it may be reproduced, duplicated, copied, sold, resold, visited, or otherwise
exploited for any commercial purpose without our express written consent.
This includes any trademark, logo or other proprietary information (including images, text, page layout, or form)
of our website and its affiliates.

Your Conduct

You must not use our website in any way that causes, or is likely to cause, it or access to it to be interrupted,
damaged or impaired in any way.

You understand that it is you, and not us, who is responsible for all electronic
communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use our website for fraudulent reasons, or in connection with
any criminal offence or other unlawful activity.

You must not use our website to send, use or reuse any material that: is illegal, offensive,
abusive, indecent, defamatory, obscene or menacing; is in breach of copyright, trademark,
confidence, privacy or any other right;

Placing An Order

We can only accept orders from and to addresses in the United Kingdom,
including the Channel Islands

After placing an order online we will email you a confirmation of your order as soon as possible.

When we despatch your order we will send you a despatch confirmation email to the email address you provided

Orders placed before 15:00hrs will be despatched the same day subject to stock availability
and security checks.

We do not have to accept your order and reserve the right to refuse or cancel any order once it has been placed.
This may be done for example if:

- Your payment is not authorised or has been marked as fraudulent, or potentially fraudulent,
by the payment system.

- Payment has been made using a card not issued in a country we dispatch to.

- There is an error on the website regarding the price or description of a product.

- The items ordered are no longer in stock or available.

- We have tried contacting you about your order and have not heard back within a reasonable period of time.

If the items you have ordered are unavailable you will be notified as soon as possible.

By placing an order with us you are confirming that any information you have given is true and accurate
and that you are authorised to use the card on which payment was made.

Our Products

All products are subject to availability which is subject to change.

Products shown will not be actual size, where available approximate measurements are provided.

All colours are reproduced as accurately as electronic processes allow.

We reserve the right to amend the details and specifications of our products as necessary or to conform
with any changes in UK or EU requirements.

We try to ensure that our website is as accurate as possible, however, we cannot be held responsible
for any inaccuracies or errors beyond our control.

All items will be supplied in our own packaging or branded packaging from suppliers.

Pricing And Payment

All prices are in Pounds Sterling and include VAT at the prevailing rate.

Where applicable delivery costs will be added to the total price of the goods.

Prices are subject to change without notice.

The price you pay is the price of the goods shown at the time you placed your order, including
any additional delivery costs if applicable.

Cancelling An Order Placed

If, after placing, you wish to cancel your order you can do so at any time prior to it being despatched.

If you do wish to cancel your order you will need to contact us as soon as possible via email to tracies-jewellery@gmail.com.
You will need to quote your order number and confirm your name and address details.

Unfortunately, if your order has already been despatched before you contact us then you will be unable to cancel
it and will have to return it for a refund

Delivery

We will endeavour to meet any given date for delivery however we cannot be held responsible for any delays
beyond our control. If we are unable to make the expected delivery date we shall inform you

Once dispatched all orders are fully insured by Royal Mail or ourselves
until they have been delivered and signed for.

As soon as your order has been delivered, or confirmed as having been delivered by Royal Mail, then you will be
responsible for them.

Liability

We cannot accept responsibility for any loss or damage experienced as a result of our website,
or the goods and services supplied by it, except as required by law.

General Information

We reserve the right to change these Terms and Conditions occasionally.
If this happens we will inform you by posting the updated Terms and Conditions on the website.
If you do not wish to be covered under these new terms and conditions we would recommend
that you place no further orders.

These Terms and Conditions are governed exclusively by English law. If any part of the Terms and Conditions
is found to be invalid by law, the rest will remain valid and in operation

Under the Consumer Rights Act, you have an early right to reject goods that are unsatisfactory quality,
unfit for purpose or not as described and get a full refund. But this right is limited to
28 days from the date of purchase of your product

Promotional Voucher Codes

From time to time we run various promotions offering an additional discount with the use of a promotional code.
We reserve the right to suspend or cancel a promotion at any time without prior notice.
The discount cannot be used in conjunction with any other offer or promotion.
The usual website terms and conditions still apply to all orders.